Shipping policy

Last Updated: 24 MARCH 2025

At Autovia, we are committed to providing you with an exceptional shopping experience. Please read our Shipping Policy carefully to understand all details regarding the dispatch of your products.

Order Processing Time

All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or public holidays.

Delivery Timeframes

The standard delivery time is 7 to 9 business days from the date of dispatch.

Please note that delays may occur due to unforeseen circumstances, such as customs clearance delays or severe weather conditions.

Carriers

We work mainly with Royal Mail. However, depending on delivery times and locations, we also work with Yodel and Evri to ensure optimal service.

Shipping Fees

The shipping costs for your order will be calculated and displayed at checkout.

Customer Responsibility for Order Errors

If a customer error occurs during the ordering process that prevents successful delivery, the customer assumes full responsibility.

In accordance with Article 34 of the UK Consumer Rights Act 2015, the customer must provide accurate information necessary for the fulfilment of the order. Any inaccuracy or omission affecting the delivery will be the responsibility of the customer, who will be required to cover any additional costs or consequences resulting from such errors.

Contact Us

If you have any questions regarding our Shipping Policy, please do not hesitate to contact us:

📩 Email: autovia.uk.team@gmail.com